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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lin Weaver

Lin Weaver

December 2, 2024

5  out of  5
rating by Lin Weaver
"State Farm Davis CA offers AMAZING service! Heather Copeland and her team offer extraordinary service. I have dealt with them for the last 14 years. Today I spoke with Ruben Rivera who dealt with the transfer of my auto insurance to my newly bought EV car and kept my insurance active for 30 days on my soon to be traded old car. He did all this over the phone in about 15 minutes! And his email with the recap of our discussion and the attached documents was in my inbox 5 minutes later! Wow!"
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Kathy T

June 17, 2024

5  out of  5
rating by Kathy T
"Quick, easy, and friendly service! I had renters insurance with them for 2 years and it was super easy to adjust the policy when someone moved and another person needed to be added to the policy. Recently, I also called because I needed to move and thus cancel the policy and the rep I was in contact with—Ruben—was helpful and got the change completed in a timely manner! Great service! Thanks"
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Ulrike Christofori

April 30, 2024

5  out of  5
rating by Ulrike Christofori
"Heather and her staff are phenomenal. You cannot possibly find a better insurance agent. Heather has taken care of my family and me for over 20 years. Always stellar! Thank you, Heather!"
We responded:
"Thank you, Ulrike, for the kind words. It has been my pleasure getting to help you and your family over the years. Please let us know if there is anything we can do for you right now. Thank you again!"
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Abc Abc

April 26, 2024

5  out of  5
rating by Abc Abc
"Recently I went to transfer my home and car insurance.The agent Ruben is very kind patient and professional. Thank you so much for his great service."
We responded:
"Thank you so much for the nice review, Ana. Please let us know if there is anything we can do to help you right now. "
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Heather Eckels

March 11, 2024

5  out of  5
rating by Heather Eckels
"Heather and her team are fantastic to work with. We've had our account with her for over 20 years (auto/home). First rate service is what they provide."
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john rogers

January 23, 2024

5  out of  5
rating by john rogers
"great full service co. friendly knowledgeable and helpful staff"
We responded:
"Thank you so much, John. We sure appreciate your feedback. Sari says she always enjoys working with you. Please let us know if there is anything else we can do. "
Profile photo of Carol Hess

Carol Hess

November 15, 2023

5  out of  5
rating by Carol Hess
"Heather and her team are terrific. (I refer especially to Ruben, with whom I mainly worked.) They straightened out several complicated details regarding my claim and, most important, gave me a sense of assurance that my questions were being thoughtfully answered by human beings rather than some disembodied voice at the end of an 800 number. I have often felt fortunate to have been a State Farm customer for many decades but this most recent experience confirms my satisfaction! Thank you Ruben and Heather!"
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Sam Thompson

July 5, 2023

5  out of  5
rating by Sam Thompson
"Great customer service, thank you Ruben. Been with Heather's office for 15+ years and have nothing but great service."
We responded:
"Thank you for the kind words, Sam. It is always our pleasure helping you and your family. Please let us know if there is anything else we can for you. "
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Kristin Wong

May 12, 2023

5  out of  5
rating by Kristin Wong
"Rubin did a great job of moving payment method quickly. Needed to happen and it did!"
Profile photo of Paige Condy

Paige Condy

April 12, 2023

5  out of  5
rating by Paige Condy
"Really smooth experience getting set up with a new policy! Ruben was a great help!"
We responded:
"Thank you so much for the kind words, Paige. We are so happy to hear of your experience with Ruben and we are happy to have you onboard! Please let us know if there is ever anything you need from us. "
Profile photo of Bob Miller

Bob Miller

December 15, 2022

5  out of  5
rating by Bob Miller
"While it's possible to shop on-line for insurance these days, I have found it to be an extraordinary experience to use a genuine human Insurance Broker in the Davis area. Heather and her team (Sari and Ruben) have gone so far out of their way to make sure that we have our insurance needs met ,... and exceeded!! Over the many years we've worked together, they continue to surprise me with their availability, their no-nonsense approach, and their devotion to our comfort with coverage. Strong work, Heather!!!"
We responded:
"Thank you so much, Bob, for your kind words. We sure appreciate the opportunity to have helped you and your family over the years and I am so glad to hear you have found us helpful. It is always such a pleasure to work with you. "
Profile photo of Rick Van Buren

Rick Van Buren

November 1, 2022

5  out of  5
rating by Rick Van Buren
"Fantastic customer service! Heather has a great staff that are always willing to answer questions and offer solutions to insurance needs. Special thank you to Sari."
We responded:
"Hi Rick. It is our pleasure to help you and we truly enjoy working with you. We sure appreciate the kind feedback. "
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Margo Roeckl

May 18, 2022

5  out of  5
rating by Margo Roeckl
"Marissa was quick and professional helping with the product that I needed and answering all my questions!"
Profile photo of Doug McCann

Doug McCann

October 18, 2013

5  out of  5
rating by Doug McCann
"Heather and her team are great! I would definitely recommend them. They helped me recently with an issue I had and I was impressed with the knowledge and professionalism they displayed."