State Farm® Insurance Agent Heather Copeland

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Carol Hess

November 15, 2023

5 out of 5

"Heather and her team are terrific. (I refer especially to Ruben, with whom I mainly worked.) They straightened out several complicated details regarding my claim and, most important, gave me a sense of assurance that my questions were being thoughtfully answered by human beings rather than some disembodied voice at the end of an 800 number. I have often felt fortunate to have been a State Farm customer for many decades but this most recent experience confirms my satisfaction! Thank you Ruben and Heather!"

Ulrike Christofori

November 9, 2023

5 out of 5

"Heather and her stuff are phenomenal."

Sam Thompson

July 5, 2023

5 out of 5

"Great customer service, thank you Ruben. Been with Heather's office for 15+ years and have nothing but great service."

Kristin Wong

May 12, 2023

5 out of 5

"Rubin did a great job of moving payment method quickly. Needed to happen and it did!"

john rogers

April 26, 2023

5 out of 5

"great full service co. friendly knowledgeable and helpful staff"

Paige Condy

April 12, 2023

5 out of 5

"Really smooth experience getting set up with a new policy! Ruben was a great help!"

Bob Miller

December 15, 2022

5 out of 5

"While it's possible to shop on-line for insurance these days, I have found it to be an extraordinary experience to use a genuine human Insurance Broker in the Davis area. Heather and her team (Sari and Ruben) have gone so far out of their way to make sure that we have our insurance needs met ,... and exceeded!! Over the many years we've worked together, they continue to surprise me with their availability, their no-nonsense approach, and their devotion to our comfort with coverage. Strong work, Heather!!!"

Rick Van Buren

November 1, 2022

5 out of 5

"Fantastic customer service! Heather has a great staff that are always willing to answer questions and offer solutions to insurance needs. Special thank you to Sari."

Margo Roeckl

May 18, 2022

5 out of 5

"Marissa was quick and professional helping with the product that I needed and answering all my questions!"

Stephen Bolus

July 21, 2020

5 out of 5

"Amazing, professional customer service. Friendly and helpful. Highly recommend based on my experiences."

Doug McCann

October 18, 2013

5 out of 5

"Heather and her team are great! I would definitely recommend them. They helped me recently with an issue I had and I was impressed with the knowledge and professionalism they displayed."

What our customers say about us...

Carol Hess

November 15, 2023

5 out of 5

"Heather and her team are terrific. (I refer especially to Ruben, with whom I mainly worked.) They straightened out several complicated details regarding my claim and, most important, gave me a sense of assurance that my questions were being thoughtfully answered by human beings rather than some disembodied voice at the end of an 800 number. I have often felt fortunate to have been a State Farm customer for many decades but this most recent experience confirms my satisfaction! Thank you Ruben and Heather!"

Ulrike Christofori

November 9, 2023

5 out of 5

"Heather and her stuff are phenomenal."

Sam Thompson

July 5, 2023

5 out of 5

"Great customer service, thank you Ruben. Been with Heather's office for 15+ years and have nothing but great service."

Kristin Wong

May 12, 2023

5 out of 5

"Rubin did a great job of moving payment method quickly. Needed to happen and it did!"

john rogers

April 26, 2023

5 out of 5

"great full service co. friendly knowledgeable and helpful staff"

Paige Condy

April 12, 2023

5 out of 5

"Really smooth experience getting set up with a new policy! Ruben was a great help!"

Bob Miller

December 15, 2022

5 out of 5

"While it's possible to shop on-line for insurance these days, I have found it to be an extraordinary experience to use a genuine human Insurance Broker in the Davis area. Heather and her team (Sari and Ruben) have gone so far out of their way to make sure that we have our insurance needs met ,... and exceeded!! Over the many years we've worked together, they continue to surprise me with their availability, their no-nonsense approach, and their devotion to our comfort with coverage. Strong work, Heather!!!"

Rick Van Buren

November 1, 2022

5 out of 5

"Fantastic customer service! Heather has a great staff that are always willing to answer questions and offer solutions to insurance needs. Special thank you to Sari."

Margo Roeckl

May 18, 2022

5 out of 5

"Marissa was quick and professional helping with the product that I needed and answering all my questions!"

Stephen Bolus

July 21, 2020

5 out of 5

"Amazing, professional customer service. Friendly and helpful. Highly recommend based on my experiences."

Doug McCann

October 18, 2013

5 out of 5

"Heather and her team are great! I would definitely recommend them. They helped me recently with an issue I had and I was impressed with the knowledge and professionalism they displayed."